Returns & Exchanges
At Kaleidos Makeup, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unopened and unused products within 30 days of delivery.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Pack Your Items
Securely pack the unused items in their original packaging to ensure they are protected from damage during transit.
Ship It Back
Attach the provided return label to your package and drop it off at your nearest authorized shipping carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing